Pay2Mart is the brand of Surendra Innovative Services Pvt Ltd, a company incorporated under the Companies Act, 2013 with its registered office at 1-28A, Devarapalli Post, Parchur Mandal, Prakasam District, A.P – 523169.
Pay2Mart is the Grocery delivery app, as a visitor to the App Customer, you are advised to please read the Terms & Conditions carefully. More information Purpose visit our website is www.pay2mart.com.
Eligibility
Services of the App would be available to only select geographies in India. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents etc. are not eligible to use the App. If you are a minor i.e. under the age of 18 years but at least 13 years of age you may use the App only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. If your age is below 18 years your parents or legal guardians can transact on behalf of you if they are registered users. You are prohibited from purchasing any material which is for adult consumption and the sale of which to minors is prohibited.
The App is intended to be a platform for end-consumers desirous of purchasing product(s) for domestic self-consumption. If you are a retailer, institution, wholesaler or any other business user, you are not eligible to use the Marketplace to purchase products from third-party sellers, who have been granted access to the App to display and offer their products for sale through the App.
We sell the products listed on the App will be sold at MRP unless otherwise specified. The prices mentioned at the time of ordering will be the prices charged on the date of the delivery. Although prices of most of the products do not fluctuate on a daily basis but some of the commodities and fresh food prices do change on a daily basis. In case the prices are higher or lower on the date of delivery not additional charges will be collected or refunded as the case may be at the time of the delivery of the order.
We Refunds only on products damaged or expired date. We are not responsible branded quality issue or anything, before purchase the items confirm brand.
Shipping
Delivery charges
delivery charges may vary depending on the size of your order. To ensure transparency and clarity, we allow customers to check the delivery charges at the time of placing their order.
Estimated delivery time
offer you the convenience of selecting your preferred delivery date and time when placing your order with us. Understanding that flexibility is key to your satisfaction, we provide a range of time slots for your convenience.
Cancellation by Site / Customer
Customer have the freedom to cancel your order at any time. In such instances, we will promptly refund any payments you have made for the order.
However, it's important to note that we reserve the right to cancel orders if we suspect any fraudulent activity or if the transaction violates our terms and conditions. This decision is made at our sole discretion to ensure the safety and integrity of our platform.
Return & Refunds
For products categorized as "no returns," we offer customers the option to cancel their order/Products at the time of delivery. Upon cancellation, refunds will be processed immediately to ensure your satisfaction.
